Frequently Asked Questions
Who can guide me in choosing my treatments at Spa Montage Deer Valley?
Any one of our spa associates can assist you in planning the perfect spa experience. Unique spa combinations are specifically designed to offer you a selection of our most beneficial spa treatments.
Is there a minimum age at Spa Montage Deer Valley?
Spa guests must be 18 years of age or older. Salon services are available for all ages.
What do I wear during my treatment at Spa Montage Deer Valley?
Many of our body treatments are typically enjoyed without clothing however, what you wear is completely dependent upon what makes you feel comfortable. Please feel free to wear a bathing suit of your own if you would like, or disposable bathing suits are available in the dressing room.
What if I have special health considerations?
Please notify our Spa Reservation associates when booking your treatments if you have high blood pressure, a heart condition, recent surgeries, allergies or if you are pregnant. Also, please advise us of any medication you’re taking. If you have any concerns, please let us know. It is always advisable to check with your doctor prior to your arrival at Spa Montage Deer Valley.
When should I arrive for my spa treatment at Spa Montage Deer Valley?
For enhanced comfort and relaxation, we suggest that you arrive at least 30 minutes before your scheduled treatment. This will allow you time to enhance your experience with the complimentary Art of Spa regimen, including sauna, steam and cold deluge.
What about my comfort at Spa Montage Deer Valley?
This is your time and you should fully delight in the experience. Whether it’s the room temperature, the amount of massage pressure or the volume of the music, please notify us at any time of any discomfort or preferences.
What if I’m late for my spa treatment appointment at Spa Montage Deer Valley?
Arriving late will simply limit the time for your treatment, lessening its effectiveness and your pleasure. Your treatment will end at the scheduled time, so that the next guest will not be delayed. The value of your full treatment will be applied.
Where do I put my jewelry and valuables during spa treatment at Spa Montage Deer Valley?
If possible, please leave such items at home or in your guestroom safe. Lockers are available for your personal items in the spa facility.
Should men shave before a facial at Spa Montage Deer Valley?
Shaving isn’t necessary, but it is recommended. If you do choose to shave prior to your facial, be sure to do so at least two hours prior to your scheduled appointment.
What is the cancellation policy at Spa Montage Deer Valley?
All services booked are guaranteed with a valid credit card or room confirmation number. Spa services are reserved especially for you, so we ask you give us 24 hours advance notice should you need to reschedule or cancel your services. No-shows and cancellations made less than six hours before the scheduled time will be billed at the full treatment rate. Cancellations of multiple treatments or private parties require 24 hours notice.
What methods of payment are accepted for spa services at Spa Montage Deer Valley?
We accept all major credit cards and traveler’s checks, or you may charge spa services to your resort bill. For your convenience payment is also accepted prior to your treatment.
Is a Spa Lunch available at Spa Montage Deer Valley?
We offer the finest and freshest cuisine from our Spa Montage Deer Valley menu. Vegetarian selections are available as well. Lunch may be added à la carte to any service.
HOW TO RECEIVE A MASSAGE:
If you have not previously enjoyed a massage, you may feel uneasy or shy. We have put together some guidelines that should put you at ease and assist you in receiving the maximum benefit from your massage session.
If you have not previously enjoyed a massage, you may feel uneasy or shy. We have put together some guidelines that should put you at ease and assist you in receiving the maximum benefit from your massage session.
- Take a warm shower or whirlpool prior to your massage, preferably through the Art of Spa experience, offered on a complimentary basis 30 minutes before your appointment. Your body will be professionally draped at all times. Should there be any massage technique you are uncomfortable with, please communicate it to your spa therapist.
- Advise your spa therapist about areas of your body that are injured, sore or tense.
- Mention any medical conditions such as pregnancy, high blood pressure, heart problems, headaches, varicose veins or recent surgery to your spa therapist.
- If you are suffering from a cold, flu or skin rash, please advise your spa therapist, as massage will often increase the health risk and discomfort brought about by these ailments.
- During the session, close your eyes and allow yourself to relax as completely as possible. Focus your attention on breathing slowly utilizing our Art of Breath regimen guided by your therapist as a prelude to or at the finale of your treatment.
CONSIDERATIONS:
This is a place of wellness and relaxation, therefore respect other guests by refraining from bringing cell phones and other electronic devises to the Spa. Also, please leave children behind so that you can thoroughly enjoy your moment of solitude and relaxation. Thank you.
NO SMOKING:
We ensure a healthy environment for our clients by upholding a non-smoking policy.
