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Spa Guidelines

Spa Guidelines

We encourage a serene atmosphere. In respectful consideration for all guests, we ask that you turn off all cellular phones and speak softly in quiet areas of the spa. In addition, the spa is a non-smoking facility both indoors and outdoors.

Before Entering Spa Montage Kapalua Bay

  • Spa & Salon Treatments
    • Please arrive at least 30-minutes prior to the start of your spa appointment; we encourage all guests to shower prior to the start of the treatments.

Age Requirement

  • We welcome guests 16 years of age or older to enjoy all of our luxurious spa services.

Cancellation Policy

  • Please note that no-shows, cancellations or changes made less than 24 hours before the scheduled appointment time will be billed at the full treatment rate.