General
Where is Montage Kapalua Bay located?
Montage Kapalua Bay is located at 1 Bay Drive, Lahaina, HI 96761. We are conveniently located along Maui’s Namalu Bay, about a 12-minute drive to Kaanapali, a 60-minute drive to Wailea and less than two hours to Haleakalā National Park.
What is the closest airport? Does Montage Kapalua Bay offer airport transportation?
Montage Kapalua Bay is located 33 miles from Kahului Airport (OGG), about a 50-minute drive.
We do not offer airport transportation and recommend using taxi or ride-share services available at the airport. Our Front Desk Concierge is also available to arrange any ground transportation you may need during your stay with advance notice.
Does Montage Kapalua Bay allow pets?
Montage Kapalua Bay is not a pet-friendly resort. The only exception is if the pet is a certified service animal. This policy also applies to visitors and residents.
Pets whose sole function is to provide comfort or emotional support do not qualify as a service animal under the ADA and remain subject to the pet agreement and associated fees. For more information, please visit ada.gov.
Is parking available at the resort?
Montage Kapalua Bay offers valet parking as the only on-site parking option for overnight guests and one-day visitors and residents for a nightly fee of $65.
Self-parking and public parking are available at Spa Montage for spa guests only.
Is there on-site charging available for electric vehicles?
Yes, Montage Kapalua Bay offers two Tesla electric charging stations located in the Valet Lot for complimentary guest use; however, nightly valet parking charges are incurred.
Is WiFi complimentary at Montage Kapalua Bay?
High-speed wireless internet access is included in the resort fee and is available for all resort guests throughout their stay.
Does Montage Kapalua Bay have accessible accommodations?
Yes, Montage Kapalua Bay offers ADA-accessible accommodations. To learn more, visit our ADA Accommodations page.
Are extra beds or rollaway beds available?
Rollaway beds are available at an additional charge of $100 per night. Please contact our Front Desk at (808) 662-6622 prior to your arrival for arrangements.
Are cribs available?
Complimentary cribs are available upon request. Please contact our Front Desk at (808) 662-6622 in advance for arrangements.
Does Montage Kapalua Bay offer a shuttle service?
The complimentary Kapalua resort shuttle is an on-call service. Kindly visit the valet to request a ride to locations within Kapalua Resort or call directly for pick-up at (808) 665-9110.
Reservations
What time is check-in at Montage Kapalua Bay?
Check-in is at 4:00pm at Montage Kapalua Bay.
What time is check-out at Montage Kapalua Bay?
Check-out is at 11:00pm at Montage Kapalua Bay.
Does Montage Kapalua Bay offer early check-in?
Montage Kapalua Bay offers early check-in based upon request, but it cannot be guaranteed. Please contact our Front Desk prior to your arrival to inquire on availability at (808) 662-6622.
Does Montage Kapalua Bay offer late check out?
Montage Kapalua Bay offers late check-out based upon request, but it cannot be guaranteed. Please contact our Front Desk prior to your arrival to inquire on availability at (808) 662-6622.
What is the resort cancellation policy?
The cancellation policy at Montage Kapalua Bay is specific to the reservation booked. To view or modify a reservation, please visit the Modify a Reservation page using the booking confirmation number and email used at the time of booking, or contact us at (808) 662-6600.
How can I view my stay summary at Montage Kapalua Bay?
Upon check-out, the Front Desk will provide guests with a folio and review their stay summary. Please contact the Accounting Department for billing information and folio requests at [email protected].
Amenities
Does Montage Kapalua Bay have a resort bar or cocktail lounge on-site?
Yes, Montage Kapalua Bay has three unique bars, The Hideaway at Kapalua Bay, Hana Hou Bar & Sunset Patio and The Beach Club.
How many restaurants are available at the resort?
Montage Kapalua Bay offers four distinct dining destinations including our signature restaurant, Cane & Canoe, a casual dinner venue, The Hideaway at Kapalua Bay, and two lunch eateries, Hana Hou Bar & Sunset Patio and The Beach Club. Additionally, we have a grab-and-go snack shop, Mahana Market.
Does Montage Kapalua Bay offer room service? What are the hours?
Yes, Montage Kapalua Bay offers in-room dining service. For hours, more information and menus, please visit our In-Room Dining page.
Does Montage Kapalua Bay have a spa? What are the hours?
Yes, Montage Kapalua Bay has a spa at the resort, located at the entrance of the resort. With daily treatments from 9:00am – 6:00pm, Spa Montage offers an island-inspired retreat surrounded by stunning gardens and the turquoise waters of Kapalua Bay, with an array of beauty and body treatments available.
Does Montage Kapalua Bay have a resort gym or fitness center? What are the hours?
Yes, Montage Kapalua Bay offers extensive wellness facilities located at Spa Montage. Open 6:00am – 6:00pm, our fitness center includes state-of-the-art circuit training machines, Peloton bikes, free weights and a full range of cardio equipment. Additionally, visit our Wellness page to choose from a vast selection of fitness classes.
Is there a pool at the resort?
Yes, Montage Kapalua Bay has three pool experiences. The Sunset Pool, our main resort pool, and The Beach Club pool are open 24-hours. Quiet hours start at 9:00pm. Poolside service is available from 11:00am – sunset. To reserve a private cabana or daybed please visit our Featured Experiences page.
Spa Montage Kapalua Bay also has an infinity pool and jacuzzi for registered guests, ages 16 years or older.
Does Montage Kapalua Bay have meeting and event spaces?
Montage Kapalua Bay offers over 32,000 square feet of versatile meeting and special event space that accommodates parties up to 150 guests. To learn more about our space, visit our Meeting & Events page.
Can I have my wedding at Montage Kapalua Bay?
Montage Kapalua Bay offers an array of indoor and outdoor venues with oceanfront views for a destination wedding that’s spectacular for every guest. Our team of event specialists are available to help orchestrate every detail throughout the planning process. To learn more, visit our Weddings page.
Is there a Children’s Club?
Yes, Montage Kapalua Bay’s Paintbox is located on the ground level of the resort lobby. We offer half-day and full-day sessions for guests ages 5 – 12 to experience a blend of adventure and creativity inspired by the Hawaiian landscape. To learn more, visit our Family page.
