Couple walking on a pier

A Guide to Staying at Montage Palmetto Bluff Resort

Frequently Asked Questions

General

Montage Palmetto Bluff is located at 477 Mount Pelia Road, Bluffton, SC 29910. We are conveniently set between Hilton Head Island and Savannah, located along the May River in South Carolina’s Lowcountry.

Montage Palmetto Bluff is located approximately 35 minutes from Savannah/Hilton Head International Airport, 35 minutes from Hilton Head Island Airport and 90 minutes from Charleston International Airport.

We offer airport ground transportation through our preferred vendor. Please contact our Concierge for arrangements at (833) 809-2083. Please note that rideshare services are inconsistent in our area.

Montage Palmetto Bluff is a pet-friendly resort. Montage Palmetto Bluff welcomes well-mannered dogs and cats in Inn rooms, cottages, guest houses and suites for a non-refundable fee of $150 per room. A maximum of two pets are allowed in each guestroom. Pets are never to be left unattended in the guestroom or any public areas. Pets are welcome in our outdoor areas, with the exception of any pool, dining or fitness center areas, and must always be on a leash no longer than six feet. Please contact our Concierge at (833) 809-2083 for more information.

Select Village Homes and Montage Signature residences welcome pets for a fee of $300 per pet for stays 13 nights or less. The pet fee is $500 per pet for stays 14 nights or longer.

Please note that not all homes are pet friendly. Contact Reservations at (855) 264-8704 for more information.

Pets whose sole function is to provide comfort or emotional support do not qualify as a service animal under the ADA and remain subject to the pet agreement and associated fees. For more information, please visit ada.gov.

Montage Palmetto Bluff offers valet parking as the only on-site parking option. The rate is $35 per day.

Montage Palmetto Bluff does not offer on-site charging for electric vehicles at this time.

High-speed wireless internet access is included in the resort fee and is available for all resort guests throughout their stay.

Yes, Montage Palmetto Bluff offers ADA-accessible accommodations. To learn more, visit our ADA Accommodations page.

Rollaway beds or air mattresses are available for an additional charge of $60 per night. Please contact Reservations at (855) 254-8705 prior to your arrival for arrangements.

Complimentary cribs are available upon request. Please contact Reservations at in advance for arrangements.

Montage Palmetto Bluff is approximately 18 miles (about a 30-minute drive) from Hilton Head Island. The beaches of Hilton Head Island are about 26 miles away, or roughly a 45-minute drive. Travel times may vary during the summer season.

Montage Palmetto Bluff is approximately 24 miles (about a 40-minute drive) from Savannah, Georgia. This historic Southern destination makes for an easy and enjoyable day trip during your stay at Montage Palmetto Bluff.

Montage Palmetto Bluff offers a complimentary house car service within the vicinity of the property with our Ride and Drive Experience with Cadillac. Please contact our Front Desk at (843) 706-6500 or email [email protected] for assistance.

Reservations

Check-in is at 4:00pm at Montage Palmetto Bluff.

Check-out is at 12:00pm at Montage Palmetto Bluff, and 11:00am for Village Homes and Residences.

Montage Palmetto Bluff offers early check-in based upon request, but it cannot be guaranteed. Please contact Reservations prior to your arrival to inquire on availability at .

Montage Palmetto Bluff offers late check-out based upon request, but it cannot be guaranteed. Please contact Reservations prior to your arrival to inquire on availability at <a href=”tel:8552648705″>(855) 264-8705</a>.

The cancellation policy at Montage Palmetto Bluff is specific to the reservation booked. To view or modify a reservation, please visit the Modify a Reservation page using the booking confirmation number and email used at the time of booking, or contact us at .

Upon check-out, the Front Desk will provide guests with a folio and review their stay summary. Please contact the Front Desk for billing information and folio requests at (843) 706-6500 or email [email protected].

Amenities

Yes, Montage Palmetto Bluff has a signature speakeasy lounge, Hush on the Bluff.

Montage Palmetto Bluff offers four distinctive dining experiences including River House, Octagon, Buffalos and Fore & Aft, as well as our grab-and-go options, Buzz Cafe, Flame wood-fired pizza truck and Melt ice cream shop.

Yes, Montage Palmetto Bluff offers in-room dining services 24-hours a day. For more information and menus, visit our In-Room Dining page.

Yes, Montage Palmetto Bluff has a spa at the resort, located on the first floor of the main Inn. Open daily from 9:00am – 7:00pm, Spa Montage offers a serene retreat with an array of beauty and body treatments in a coastal setting.

Yes, Montage Palmetto Bluff offers two expansive fitness centers, one located on the first floor of the main Inn and the other adjacent to the River House Pool in Wilson Village. Open 24 hours daily, our facilities include a variety of indoor and outdoor fitness and wellness activities, including yoga, mat-based Pilates, spinning, bootcamp and more.

Yes, Montage Palmetto Bluff has three heated pools for guests to use year-round. The Inn Family Pool is open 6:00am – sunset. To reserve a private cabana, please inquire on our Featured Experiences page.

The Adult-only Spa Pool is open 7:00am – sunset. The River House Pool is open 7:00am – sunset.

Montage Palmetto Bluff offers 16,000 square feet of versatile venues to accommodate parties from 10 – 450 guests. To learn more about our space, visit our Meetings & Events page.

Montage Palmetto Bluff offers an array of indoor and outdoor venues throughout our 20,000-acre community, infused with Southern charm. Our team of event specialists are available to help orchestrate every detail throughout the planning process. To learn more, visit our Weddings page.

Yes, Montage Palmetto Bluff’s Paintbox is located on the second floor of the main Inn. We offer half-day and full-day sessions for children ages 5 – 12 to encourage a love for the Lowcountry through crafts, nature hikes, scavenger hunts and more. To learn more, we invite you to explore our family-friendly experiences.