Couple walking on a pier

Frequently Asked Questions

General

Where is Montage Palmetto Bluff located?

Montage Palmetto Bluff is located at 477 Mount Pelia Road, Bluffton, SC 29910. We are conveniently set between Hilton Head Island and Savannah, located along the May River in South Carolina’s Lowcountry.

What is the closest airport? Does Montage Palmetto Bluff offer airport transportation?

Montage Palmetto Bluff is located approximately 35 minutes from Savannah/Hilton Head International Airport, 35 minutes from Hilton Head Island Airport and 90 minutes from Charleston International Airport.

We offer airport ground transportation through our preferred vendor. Please contact our Concierge for arrangements at (833) 809-2083. Please note that rideshare services are inconsistent in our area.

Does Montage Palmetto Bluff allow pets?

Montage Palmetto Bluff is a pet-friendly resort. Montage Palmetto Bluff welcomes well-mannered dogs and cats in Inn rooms, cottages, guest houses and suites for a non-refundable fee of $150 per room. A maximum of two pets are allowed in each guestroom. Pets are never to be left unattended in the guestroom or any public areas. Pets are welcome in our outdoor areas, with the exception of any pool, dining or fitness center areas, and must always be on a leash no longer than six feet. Please contact our Concierge at (833) 809-2083 for more information.

Select Village Homes and Montage Signature residences welcome pets for a fee of $300 per pet for stays 13 nights or less. The pet fee is $500 per pet for stays 14 nights or longer.

Please note that not all homes are pet friendly. Contact Reservations at (855) 264-8704 for more information.

Pets whose sole function is to provide comfort or emotional support do not qualify as a service animal under the ADA and remain subject to the pet agreement and associated fees. For more information, please visit ada.gov.

Is parking available at the resort?

Montage Palmetto Bluff offers valet parking as the only on-site parking option. The rate is $35 per day.

Is there on-site charging available for electric vehicles?

Montage Palmetto Bluff does not offer on-site charging for electric vehicles at this time.

Is WiFi complimentary at Montage Palmetto Bluff?

High-speed wireless internet access is included in the resort fee and is available for all resort guests throughout their stay.

Does Montage Palmetto Bluff have accessible accommodations?

Yes, Montage Palmetto Bluff offers ADA-accessible accommodations. To learn more, visit our ADA Accommodations page.

Are extra beds or rollaway beds available?

Rollaway beds or air mattresses are available for an additional charge of $40 per night. Please contact Reservations at (855) 254-8705 prior to your arrival for arrangements.

Are cribs available?

Complimentary cribs are available upon request. Please contact Reservations at in advance for arrangements.

Does Montage Palmetto Bluff offer a shuttle service?

Montage Palmetto Bluff offers a complimentary house car service within the vicinity of the property with our Ride and Drive Experience with Cadillac. Please contact our Front Desk at (843) 706-6500 or email [email protected] for assistance.

Reservations

What time is check-in at Montage Palmetto Bluff?

Check-in is at 4:00pm at Montage Palmetto Bluff.

What time is check-out at Montage Palmetto Bluff?

Check-out is at 12:00pm at Montage Palmetto Bluff, and 11:00am for Village Homes and Residences.

Does Montage Palmetto Bluff offer early check-in?

Montage Palmetto Bluff offers early check-in based upon request, but it cannot be guaranteed. Please contact Reservations prior to your arrival to inquire on availability at .

Does Montage Palmetto Bluff offer late check out?

Montage Palmetto Bluff offers late check-out based upon request, but it cannot be guaranteed. Please contact Reservations prior to your arrival to inquire on availability at .

What is the resort cancellation policy?

The cancellation policy at Montage Palmetto Bluff is specific to the reservation booked. To view or modify a reservation, please visit the Modify a Reservation page using the booking confirmation number and email used at the time of booking, or contact us at .

How can I view my stay summary at Montage Palmetto Bluff?

Upon check-out, the Front Desk will provide guests with a folio and review their stay summary. Please contact the Front Desk for billing information and folio requests at (843) 706-6500 or email [email protected].

Amenities

Does Montage Palmetto Bluff have a resort bar or cocktail lounge on-site?

Yes, Montage Palmetto Bluff has a signature speakeasy lounge, Hush on the Bluff.

How many restaurants are available at the resort?

Montage Palmetto Bluff offers four distinctive dining experiences including River House, Octagon, Buffalos and Fore & Aft, as well as our grab-and-go options, Canteen, Buzz Cafe, Flame wood-fired pizza truck and Melt ice cream shop.

Does Montage Palmetto Bluff offer room service? What are the hours?

Yes, Montage Palmetto Bluff offers in-room dining services 24-hours a day. For more information and menus, visit our In-Room Dining page.

Does Montage Palmetto Bluff have a spa? What are the hours?

Yes, Montage Palmetto Bluff has a spa at the resort, located on the first floor of the main Inn. Open daily from 9:00am – 7:00pm, Spa Montage offers a serene retreat with an array of beauty and body treatments in a coastal setting.

Does Montage Palmetto Bluff have a resort gym or fitness center? What are the hours?

Yes, Montage Palmetto Bluff offers two expansive fitness centers, one located on the first floor of the main Inn and the other adjacent to the River House Pool in Wilson Village. Open daily from 7:00am – 7:00pm, our facilities include a variety of indoor and outdoor fitness and wellness activities, including yoga, mat-based Pilates, spinning, bootcamp and more.

Is there a pool at the resort?

Yes, Montage Palmetto Bluff has three heated pools for guests to use year-round. The Inn Family Pool is open 6:00am – sunset. To reserve a private cabana, please inquire on our Featured Experiences page.

The Adult-only Spa Pool is open 7:00am – sunset. The River House Pool is open 7:00am – sunset.

Does Montage Palmetto Bluff have meeting and event spaces?

Montage Palmetto Bluff offers 16,000 square feet of versatile venues to accommodate parties from 10 – 450 guests. To learn more about our space, visit our Meetings & Events page.

Can I have my wedding at Montage Palmetto Bluff?

Montage Palmetto Bluff offers an array of indoor and outdoor venues throughout our 20,000-acre community, infused with Southern charm. Our team of event specialists are available to help orchestrate every detail throughout the planning process. To learn more, visit our Weddings page.

Is there a Children’s Club?

Yes, Montage Palmetto Bluff’s Paintbox is located on the second floor of the main Inn. We offer half-day and full-day sessions for children ages 5 – 12 to encourage a love for the Lowcountry through crafts, nature hikes, scavenger hunts and more. To learn more, visit our Family page.