Spa Guidelines
We encourage a serene atmosphere. In respectful consideration for all guests, we ask that you turn off all cellular phones and speak softly in quiet areas of the spa. In addition, the spa is a non-smoking facility both indoors and outdoors.
Before Entering Spa Montage Los Cabos
Please arrive at least 30-minutes prior to the start of your spa appointment; we encourage all guests to shower prior to the start of the treatments.
Age Requirement
We welcome guests 16 years of age or older to enjoy all of our luxurious spa services.
Cancellation Policy
Please note that no-shows, cancellations or changes made less than 24 hours before the scheduled appointment time will be billed at the full treatment rate.
Additional FAQs
Are taxes or gratuity included in the pricing?
Prices are inclusive of a 16% tax and 15% service charge.
What do I wear during my treatment at Spa Montage Los Cabos?
Most body treatments are enjoyed without clothing. However, please wear what is comfortable for you.
What if I have special health considerations?
Please notify our Spa Montage Los Cabos reservation associates when booking your treatments if you have high blood pressure, a heart condition, recent surgeries, allergies, or if you are pregnant. Also, please advise us of any medication you’re taking. If you have any concerns, please let us know. It is always advisable to check with your doctor prior to your arrival.
When should I arrive for my spa treatment at Spa Montage Los Cabos?
For enhanced comfort and relaxation, we suggest that you arrive 30 minutes before your scheduled treatment.
What about my comfort at Spa Montage Los Cabos?
This is your time and you should fully delight in the experience. Whether it’s the room temperature, the amount of massage pressure, or the volume of the music, please notify us at any time of any discomfort or preferences.
What if I arrive late for my spa treatment appointment at Spa Montage Los Cabos?
Arriving late will simply limit the time for your treatment, lessening its effectiveness and your pleasure. Your treatment will end at the scheduled time, so that the next guest will not be delayed. The value of your full treatment will be applied.
Where do I put my jewelry and valuables during spa treatment at Spa Montage Los Cabos?
If possible, please leave such items at home or in your guest room safe. Lockers are available for your personal items in the spa facility.
Should men shave before a facial?
Shaving isn’t necessary, but it is recommended. If you do choose to shave prior to your facial, be sure to do so at least two hours prior to your scheduled appointment.
What methods of payment are accepted for spa services at Spa Montage Los Cabos?
We accept all major credit cards or you may charge spa services to your resort bill. For your convenience payment is also accepted prior to your treatment.
