{"id":3066,"date":"2021-12-13T12:07:15","date_gmt":"2021-12-13T19:07:15","guid":{"rendered":"https:\/\/www.montagehotels.com\/bigsky\/?page_id=3066"},"modified":"2026-01-26T12:37:50","modified_gmt":"2026-01-26T19:37:50","slug":"spa-faq","status":"publish","type":"page","link":"https:\/\/www.montage.com\/bigsky\/spa-faq\/","title":{"rendered":"Spa – FAQ"},"content":{"rendered":"
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\n \"Spa\n <\/div>\n <\/div>\n\n \n\n
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\n \"Montage\n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\n\n \n \n<\/div>\n\n\n
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Frequently Asked Questions<\/h1>\n
\n \n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\n
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\n

GENERAL GUIDELINES AND CONSIDERATIONS<\/h3>\n

Do hotel guests have access to Spa facilities?   <\/span>
\nWe welcome guests with a spa service to enjoy the locker room and indoor pool facilities. Guests of the hotel without a spa treatment are invited to purchase a Day Pass by visiting the Spa Concierge. <\/span>Day passes are available for hotel guests and Spanish Peaks Mountain Club members only, based on availability. <\/span><\/i> <\/span> <\/span><\/p>\n

What is the age requirement at Spa Montage?
\nGuests aged 18 and above may enjoy spa services and access facilities independently. For guests below this age, parental accompaniment is required both during services and throughout spa facility usage. <\/span> <\/span><\/p>\n

Does Spa Montage accept external guests?
\nWe gladly welcome external guests to book any of our body treatments, facials and massages. Enjoy full access to our spa facilities with any 60-minute service or more. <\/span>The fitness center and outdoor pool are exclusively for hotel guests.  <\/span><\/i><\/p>\n

Considerations
\nThis is a place of tranquility, therefore relax and respect other guests by refraining from bringing cell phones to the spa. Also, please leave children behind so that you can thoroughly enjoy your moment of solitude and relaxation.<\/span><\/p>\n

No Smoking
\nWe ensure a healthy environment for our clients by upholding a non-smoking policy.<\/p>\n

HOW TO MAKE A RESERVATION<\/h3>\n

Who can guide me in choosing my treatments at Spa Montage Big Sky?
\nAny one of our spa associates can assist you plan the perfect spa experience. Unique spa combinations are specifically designed to offer you a selection of our most beneficial spa treatments.<\/span> <\/span><\/p>\n

What if I have special health considerations?
\nPlease notify our Spa Montage Big Sky reservation associates when booking your treatments if you have high blood pressure, a heart condition, recent surgeries, allergies, or if you are pregnant. Also, please advise us of any medication you’re taking. If you have any concerns, please let us know. It is always advisable to check with your doctor prior to your arrival.<\/span><\/p>\n

What if I’m late for my spa treatment appointment at Spa Montage Big Sky?
\nArriving late will simply limit the time for your treatment, lessening its effectiveness and your pleasure. Your treatment will end at the scheduled time, so that the next guest will not be delayed. the value of your full treatment will be applied.<\/p>\n

HOW TO BEST ENJOY MY TIME AT SPA MONTAGE<\/h3>\n

What do I wear during my treatment at Spa Montage Big Sky?
\nMost body treatments are enjoyed without clothing. However, please wear what is comfortable for you.<\/span> <\/span><\/p>\n

When should I arrive for my spa treatment at Spa Montage Big Sky?
\nFor enhanced comfort and relaxation, we suggest that you arrive 30 to 45 minutes before your scheduled treatment.<\/span> <\/span><\/p>\n

What about my comfort at Spa Montage Big Sky?
\nThis is your time and you should fully delight in the experience. Whether it’s the room temperature, the amount of massage pressure or the volume of the music, please notify us at any time of any discomfort or preferences.<\/span> <\/span><\/p>\n

Where do I put my jewelry and valuables during spa treatment at Spa Montage Big Sky?
\nIf possible, please leave such items at home or in your guestroom safe. Lockers are available for your personal items in the spa facility.<\/span> <\/span><\/p>\n

Should men shave before a facial?
\nShaving isn’t necessary, but it is recommended. If you do choose to shave prior to your facial, be sure to do so at least two hours prior to your scheduled appointment.<\/span> <\/span><\/p>\n

HOW TO RECEIVE A MASSAGE<\/h3>\n

If you have not previously enjoyed a massage, you may feel uneasy or shy. We have put together some guidelines that should put you at ease and assist you in receiving the maximum benefit from your massage session.<\/span> <\/span><\/p>\n

    \n
  • Enjoy the steam shower or bath in your guest room prior to your massage.<\/span> <\/span><\/li>\n
  • Your body will be professionally draped at all times. Should there be any massage technique you are uncomfortable with, please communicate it to your therapist.<\/span> <\/span><\/li>\n
  • Advise your therapist about areas of your body that are injured, sore, or tense.<\/span> <\/span><\/li>\n
  • Mention any medical conditions such as pregnancy, high blood pressure, heart problems, headaches, varicose veins or recent surgery to your therapist.<\/span> <\/span><\/li>\n
  • During the session, close your eyes and allow yourself to relax as completely as possible. Focus your attention on breathing slowly and deeply.<\/span> <\/span><\/li>\n<\/ul>\n

    CANCELLATION POLICY AND PAYMENT INFORMATION<\/h3>\n

    What is the cancellation policy at Spa Montage Big Sky?
    \nAll services booked are guaranteed with a valid credit card or room confirmation number. Spa services are reserved especially for you, so we ask you contact us by 24 hours prior to your scheduled treatment to reschedule or cancel your services. No-shows and cancellations made after 24 hours prior will be billed at the full treatment rate.<\/span> <\/span><\/p>\n

    What methods of payment are accepted for spa services at Spa Montage Big Sky?
    \nWe accept all major credit cards, cash or you may charge spa services to your resort bill. For your convenience payment is also accepted prior to your treatment.<\/span> <\/span><\/p>\n

    What is an appropriate gratuity for spa treatments and services?
    \nFor your convenience, a 20% automatic service charge will be added to your final bill.<\/span> <\/span><\/p>\n\n <\/section>\n <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":90,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3066","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nSpa Montage FAQ | Montage Big Sky<\/title>\n<meta name=\"description\" content=\"To ensure that you feel comfortable and at ease during your treatment, Spa Montage Big Sky has curated a list of Frequently Asked Questions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.montage.com\/bigsky\/spa-faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Spa Montage FAQ | Montage Big Sky\" \/>\n<meta property=\"og:description\" content=\"To ensure that you feel comfortable and at ease during your treatment, Spa Montage Big Sky has curated a list of Frequently Asked Questions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.montage.com\/bigsky\/spa-faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Montage Big Sky\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-26T19:37:50+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Spa Montage FAQ | Montage Big Sky","description":"To ensure that you feel comfortable and at ease during your treatment, Spa Montage Big Sky has curated a list of Frequently Asked 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locker room and indoor pool facilities. Guests of the hotel without a spa treatment are invited to purchase a Day Pass by visiting the Spa Concierge. <\/span><i><span data-contrast=\"auto\">Day passes are available for hotel guests and Spanish Peaks Mountain Club members only, based on availability.\u00a0<\/span><\/i><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{"201341983":0,"335557856":16777215,"335559739":375,"335559740":240}\">\u00a0<\/span>\r\n\r\nWhat is the age requirement at Spa Montage?\r\n<span data-contrast=\"auto\">Guests aged 18 and above may enjoy spa services and access facilities independently. For guests below this age, parental accompaniment is required both during services and throughout spa facility usage.\u00a0<\/span><span data-ccp-props=\"{"201341983":0,"335557856":16777215,"335559739":375,"335559740":240}\">\u00a0<\/span>\r\n\r\nDoes Spa Montage accept external guests?\r\n<span data-contrast=\"auto\">We gladly welcome external guests to book any of our body treatments, facials and massages. Enjoy full access to our spa facilities with any 60-minute service or more. <\/span><i><span data-contrast=\"auto\">The fitness center and outdoor pool are exclusively for hotel guests.\u00a0\u00a0<\/span><\/i>\r\n\r\nConsiderations\r\nThis is a place of <span data-contrast=\"auto\">tranquility, therefore relax and respect other guests by refraining from bringing cell phones to the spa. Also, please leave children behind so that you can thoroughly enjoy your moment of solitude and relaxation.<\/span>\r\n\r\nNo Smoking\r\nWe ensure a healthy environment for our clients by upholding a non-smoking policy.\r\n<h3>HOW TO MAKE A RESERVATION<\/h3>\r\nWho can guide me in choosing my treatments at Spa Montage Big Sky?\r\n<span data-contrast=\"auto\">Any one of our spa associates can assist you plan the perfect spa experience. Unique spa combinations are specifically designed to offer you a selection of our most beneficial spa treatments.<\/span><span data-ccp-props=\"{"134233118":true,"201341983":2,"335557856":16777215,"335559739":160,"335559740":360}\">\u00a0<\/span>\r\n\r\nWhat if I have special health considerations?\r\n<span data-contrast=\"auto\">Please notify our Spa Montage Big Sky reservation associates when booking your treatments if you have high blood pressure, a heart condition, recent surgeries, allergies, or if you are pregnant. Also, please advise us of any medication you\u2019re taking. If you have any concerns, please let us know. It is always advisable to check with your doctor prior to your arrival.<\/span>\r\n\r\nWhat if I'm late for my spa treatment appointment at Spa Montage Big Sky?\r\nArriving late will simply limit the time for your treatment, lessening its effectiveness and your pleasure. Your treatment will end at the scheduled time, so that the next guest will not be delayed. the value of your full treatment will be applied.\r\n<h3>HOW TO BEST ENJOY MY TIME AT SPA MONTAGE<\/h3>\r\nWhat do I wear during my treatment at Spa Montage Big Sky?\r\n<span data-contrast=\"auto\">Most body treatments are enjoyed without clothing. However, please wear what is comfortable for you.<\/span><span data-ccp-props=\"{"134233118":true,"201341983":2,"335557856":16777215,"335559739":160,"335559740":360}\">\u00a0<\/span>\r\n\r\nWhen should I arrive for my spa treatment at Spa Montage Big Sky?\r\n<span data-contrast=\"auto\">For enhanced comfort and relaxation, we suggest that you arrive 30 to 45 minutes before your scheduled treatment.<\/span><span data-ccp-props=\"{"134233118":true,"201341983":2,"335557856":16777215,"335559739":160,"335559740":360}\">\u00a0<\/span>\r\n\r\nWhat about my comfort at Spa Montage Big Sky?\r\n<span data-contrast=\"auto\">This is your time and you should fully delight in the experience. Whether it\u2019s the room temperature, the amount of massage pressure or the volume of the music, please notify us at any time of any discomfort or preferences.<\/span><span data-ccp-props=\"{"134233118":true,"201341983":2,"335557856":16777215,"335559739":160,"335559740":360}\">\u00a0<\/span>\r\n\r\nWhere do I put my jewelry and valuables during spa treatment at Spa Montage Big Sky?\r\n<span data-contrast=\"auto\">If possible, please leave such items at home or in your guestroom safe. Lockers are available for your personal items in the spa facility.<\/span><span data-ccp-props=\"{"134233118":true,"201341983":2,"335557856":16777215,"335559739":160,"335559740":360}\">\u00a0<\/span>\r\n\r\nShould men shave before a facial?\r\n<span data-contrast=\"auto\">Shaving isn\u2019t necessary, but it is recommended. If you do choose to shave prior to your facial, be sure to do so at least two hours prior to your scheduled appointment.<\/span><span data-ccp-props=\"{"134233118":true,"201341983":2,"335557856":16777215,"335559739":160,"335559740":360}\">\u00a0<\/span>\r\n<h3>HOW TO RECEIVE A MASSAGE<\/h3>\r\n<span data-contrast=\"auto\">If you have not previously enjoyed a massage, you may feel uneasy or shy. We have put together some guidelines that should put you at ease and assist you in receiving the maximum benefit from your massage session.<\/span><span data-ccp-props=\"{"134233118":true,"201341983":2,"335557856":16777215,"335559739":160,"335559740":360}\">\u00a0<\/span>\r\n<ul>\r\n \t<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"\uf0b7","469777815":"multilevel"}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Enjoy the steam shower or bath in your guest room prior to your massage.<\/span><span data-ccp-props=\"{"134233117":true,"201341983":2,"335557856":16777215,"335559739":150,"335559740":360}\">\u00a0<\/span><\/li>\r\n \t<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"\uf0b7","469777815":"multilevel"}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Your body will be professionally draped at all times. Should there be any massage technique you are uncomfortable with, please communicate it to your therapist.<\/span><span data-ccp-props=\"{"134233117":true,"201341983":2,"335557856":16777215,"335559739":150,"335559740":360}\">\u00a0<\/span><\/li>\r\n \t<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"\uf0b7","469777815":"multilevel"}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Advise your therapist about areas of your body that are injured, sore, or tense.<\/span><span data-ccp-props=\"{"134233117":true,"201341983":2,"335557856":16777215,"335559739":150,"335559740":360}\">\u00a0<\/span><\/li>\r\n \t<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"\uf0b7","469777815":"multilevel"}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Mention any medical conditions such as pregnancy, high blood pressure, heart problems, headaches, varicose veins or recent surgery to your therapist.<\/span><span data-ccp-props=\"{"134233117":true,"201341983":2,"335557856":16777215,"335559739":150,"335559740":360}\">\u00a0<\/span><\/li>\r\n \t<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"\uf0b7","469777815":"multilevel"}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\">During the session, close your eyes and allow yourself to relax as completely as possible. Focus your attention on breathing slowly and deeply.<\/span><span data-ccp-props=\"{"134233117":true,"201341983":2,"335557856":16777215,"335559739":150,"335559740":360}\">\u00a0<\/span><\/li>\r\n<\/ul>\r\n<h3>CANCELLATION POLICY AND PAYMENT INFORMATION<\/h3>\r\nWhat is the cancellation policy at Spa Montage Big Sky?\r\n<span data-contrast=\"auto\">All services booked are guaranteed with a valid credit card or room confirmation number. Spa services are reserved especially for you, so we ask you contact us by 24 hours prior to your scheduled treatment to reschedule or cancel your services. No-shows and cancellations made after 24 hours prior will be billed at the full treatment rate.<\/span><span data-ccp-props=\"{"134233118":true,"201341983":2,"335557856":16777215,"335559739":160,"335559740":360}\">\u00a0<\/span>\r\n\r\nWhat methods of payment are accepted for spa services at Spa Montage Big Sky?\r\n<span data-contrast=\"auto\">We accept all major credit cards, cash or you may charge spa services to your resort bill. For your convenience payment is also accepted prior to your treatment.<\/span><span data-ccp-props=\"{"134233118":true,"201341983":2,"335557856":16777215,"335559739":160,"335559740":360}\">\u00a0<\/span>\r\n\r\nWhat is an appropriate gratuity for spa treatments and services?\r\n<span data-contrast=\"auto\">For your convenience, a 20% automatic service charge will be added to your final bill.<\/span><span data-ccp-props=\"{"134233118":true,"201341983":2,"335557856":16777215,"335559739":160,"335559740":360}\">\u00a0<\/span>","_content":"field_5d64de4eb32bc","template":"article","_template":"field_63749256f9812","padding_top":"none","_padding_top":"field_642d25af0578b","padding_bottom":"","_padding_bottom":"field_642d26a20578c","tmc_id":"tmc_6909e15422395_block","_tmc_id":"field_650c65b403c86","expiry_date":"","_expiry_date":"field_6397004a6de4f"},"align":false,"mode":"edit","anchor":"spa-faqs"},"innerBlocks":[],"innerHTML":"","innerContent":[]}],"_links":{"self":[{"href":"https:\/\/www.montage.com\/bigsky\/wp-json\/wp\/v2\/pages\/3066","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.montage.com\/bigsky\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.montage.com\/bigsky\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.montage.com\/bigsky\/wp-json\/wp\/v2\/users\/90"}],"replies":[{"embeddable":true,"href":"https:\/\/www.montage.com\/bigsky\/wp-json\/wp\/v2\/comments?post=3066"}],"version-history":[{"count":6,"href":"https:\/\/www.montage.com\/bigsky\/wp-json\/wp\/v2\/pages\/3066\/revisions"}],"predecessor-version":[{"id":24782,"href":"https:\/\/www.montage.com\/bigsky\/wp-json\/wp\/v2\/pages\/3066\/revisions\/24782"}],"wp:attachment":[{"href":"https:\/\/www.montage.com\/bigsky\/wp-json\/wp\/v2\/media?parent=3066"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}